Content Type
Course
Duration
1h 30m
Level
Intermediate
Learn how to navigate the Message Viewer in the Management Portal and search for messages using information from the message header, message body, and message contents.
This course contains three main topics, which you can follow in order or independently. The first section introduces the Message Viewer page and how to navigate to and around it. The following sections go into detail on performing searches with basic and extended criteria.
Learning Objectives
- Access and identify sections of the Message Viewer.
- Search for messages in the Message Viewer using basic criteria, header fields, body properties, search tables, and virtual document properties.
- Resend messages.
Prerequisites
- Knowledge of productions and the flow of messages through productions.